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40 Years
WARRANTY
Novinium recommends Ultrinium™ 732 fluid for the highest performance and value. The Ultrinium unconditional 40-year warranty is available only with Ultrinium 732 fluid. Less demanding applications where only 20-25 years of life extension are required for proactive or preventative life extension in lightly loaded cables in cool soils may utilize Perficio™ 011 fluid. Perficio 011 is an improved version of the old technology which had been widely applied prior to the introduction of Ultrinium 732.

NOVINIUM® UNCONDITIONAL WARRANTY

For the Warranty Period in the Warranty Period Table below, if the Customer is not satisfied with the service delivery or performance for a cable Segment, the Customer will be provided a single cash refund for the lesser of: (1) All Injection-Related Customer Charges for the treated Segment, as reflected in the Novinium Warranty Invoice, available in the Novinium Injection Tracking System, online at www.novinium.com/NITS; (2) the actual cost to repair the cable; or (3) US$7,500. The capitalized terms used in this warranty are defined below.

Warranty Period Table Warranty Period (years)
Injection Process Perficio 011 Fluid Ultrinium 732/733 Fluid
UPR – Non-Demanding Applications 20 25
UPR – Demanding Applications 10
SPR – Non-Demanding Applications 25 40
SPR – Demanding Applications 20

The above remedies are suspended, (1) where explicitly waived by the Customer (see Exhibit F-3); (2) for a period of 120 days after the date of any Discouraged Cable Diagnostic Testing; (3) for a period of 120 days after the date of injection, if the cable was not in Continuous Operation prior to injection; and (4) for a period of 120 days after the date of Abnormal Operational Excursion(s).

To make a claim, the Customer shall provide Novinium with a completed Novinium Warranty Claim form (click here to download the form) and a Novinium® warranty tag, if it is easily available. The warranty tag identifies the Segment of cable that has failed, or that is otherwise unsatisfactory to the Customer. For the first year of the warranty period, the refund will be made by Novinium. After the first year and until the warranty period has expired, the refund will be made by Novinium Warranty Trust (NWT). Information about the irrevocable NWT, blank warranty claim forms, and warranty waiver forms are available at www.novinium.org.

THE SOLE AND EXCLUSIVE REMEDY OF THE CUSTOMER FOR WARRANTY CLAIMS WILL BE A CASH REFUND. NOVINIUM SHALL NOT BE LIABLE FOR ANY ADDITIONAL DAMAGES OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR ANY CLAIMS, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY AND BREACH OF CONTRACT.

THIS WARRANTY AND EXCLUSIVE REMEDY ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES OR REMEDIES, WRITTEN OR UNWRITTEN, EXPRESS OR IMPLIED, AND NOVINIUM HEREBY EXPRESSLY DISCLAIMS ANY OTHER EXPRESS WARRANTY AND ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE OR AGENT OF NOVINIUM IS AUTHORIZED TO GRANT ANY WARRANTY THAT IS GREATER OR DIFFERENT THAN THIS WARRANTY.

NOTE: NOVINIUM requests that if the cable has experienced a dielectric failure, the Customer supply the failed portion of the Segment to NOVINIUM for complimentary failure analysis. This is only a request and not mandatory to complete the claim. NOVINIUM uses the failure analysis to refine the rejuvenation chemistry and injection process. For complete sample handling best practices, see NRI 93, "Failure Sample Handling" at www.novinium.com/instructions.aspx.

NOVINIUM® UNCONDITIONAL WARRANTY DEFINITION OF TERMS

Abnormal Operational Excursion(s) includes non-routine maintenance or operations prior to the segment failure such as: (1) conductor currents or neutral current greater than circuit design constraints; (2) operating temperature greater than circuit design; (3) repeated operations of re-closers, whether manually or automatically operated, as a method to clear overhead faults; (4) physical manipulation of the segment including dig-ins; or (5) any other operational practice, act of a third party, or act of God (except lightning strikes), which is believed to degrade the reliability of connected circuits.
Continuous Operation is when a cable has been energized for at least 90 of the 120 days prior to injection.
Demanding Applications include:

  • Cables with 19 or fewer strands, which are compact strands. Compact strands are defined by ICEA S-94-649-2004, the IEC, or successors.
  • Cables which are located in thermic, hyperthermic, or warmer soils as indicated by the 2005 U.S. Department of Agriculture, Natural Resources Conservation Service, Soil Survey Division, World Soil Resources survey map or any substantially similar successor map.
Discouraged Cable Diagnostic Testing includes any cable testing at greater than line voltage, any cable testing with duration greater than 2 minutes, and any DC cable testing at a voltage greater than 1 kV.
Injection-Related Customer Charges include all charges directly required to inject the cable, such as injection preparation, splice excavation required to allow flow, and injection hourly and footage charges. Injection-Related Customer Charges exclude all ancillary charges not directly required to inject the cable, such as fault location and repair, transformer maintenance, bushing change out, riser-pole rebuilds, delay, training, mobilization, and demobilization. Injection-Related Customer Charges are recorded in the currency in which the Customer is invoiced. Where the Customer currency is not in U.S. Dollars, a conversion to U.S. Dollars at the exchange rate effective on the date the charge was incurred will be the amount of the Injection-Related Customer Charges. This U.S. Dollar value of the Novinium Warranty Invoice is the amount that will be utilized for the refund calculation in the event of a warranty claim.
NITS, the Novinium Injection Tracking System, is a database of all cable segments injected and all Injection-Related Customer Charges at www.novinium.com/NITS.
Non-Demanding Applications are those that are not Demanding Applications.
Novinium Warranty Invoice is an output from NITS, listing all Injection-Related Customer Charges.
Segment is defined as the length of a single conductor between two terminations, and is identified with a unique 8-digit number at each termination with a pair of Novinium warranty tags.
Sustained Pressure Rejuvenation (SPR) is the most advanced injection method and provides the greatest post-injection circuit reliability. SPR is recommended by Novinium for the highest performance and value. SPR is defined as: (1) injection in polyethylene insulated cables where a pressure in excess of 50 psig is initially maintained along the entire cable length being treated when the injection is complete, and (2) all rubber insulated cables whatever the pressure.
Unsustained Pressure Rejuvenation (UPR) provides a less robust treatment option where splices in the cable are inaccessible. UPR applies to all injection segments that are not Sustained Pressure Rejuvenation.
Warranty Waiver – Novinium provides the highest quality of craftsmanship in all of its processes. As an integral part of all Novinium® brand injections, the cable is inspected by Novinium certified field technicians for a variety of flaws. Novinium recommends correcting identified flaws to assure the Novinium standard of reliability. The procedures for identifying and correcting such flaws are promulgated by the Novinium Rejuvenation Instructions, or NRIs. The most current NRIs are always available online at www.novinium.com/instructions.aspx. Occasionally, a circuit owner may desire to deviate from the quality recommendations of Novinium even though the deviation may result in future reliability issues. The circuit owner agrees by executing a Warranty Waiver (See Exhibit D-3. An electronic version is available at www.novinium.com/pdf/WarrantyWaiver.pdf.), that the remedy set forth in the Novinium Warranty will be suspended for the portion of all segments, which suffer the identified flaw(s).

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